Privacy Policy | Leak Business Academy

Effective date: July 9, 2026 | Leak Business Academy / Leak and Subsurface Locators, LLC

Who We Are

Leak Business Academy (LBA) is the training division of Leak and Subsurface Locators, LLC, based in West Palm Beach, Florida. We provide pool leak detection training to pool service professionals through live field programs, digital courses, and written resources.

Website: www.leakbusinessacademy.com
Email: info@leakbusinessacademy.com
Phone: 954-290-5177

What Information We Collect

We collect information in the following ways:

When you contact us directly -- If you call, email, or submit a contact form, we collect your name, email address, and phone number so we can respond to your inquiry.
When you purchase a product -- Purchases are processed through Stan Store (stan.store), a third-party platform. Payment card information is collected and stored by Stan Store, not by LBA. We receive confirmation of your purchase and your email address so we can deliver your product.
When you book a Ride-Along -- Ride-Along bookings are handled by phone. We collect your name, contact information, and scheduling details to confirm and coordinate your training dates.
Automatically from website visits -- We may use analytics tools (Google Analytics, Microsoft Clarity) to collect non-identifying data about how visitors use our site, including pages visited, time on page, and general geographic region. No personally identifying information is collected through analytics.

How We Use Your Information

To respond to inquiries and book training appointments
To deliver digital products you have purchased
To send follow-up information related to your training or purchase
To improve our website and training offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

LBA uses the following third-party services that may process data on our behalf:

Stan Store -- Handles all digital product purchases and delivery. Stan Store's privacy policy applies to transactions conducted on their platform.
Google Analytics -- Collects anonymized website usage data to help us understand visitor behavior.
Microsoft Clarity -- Records anonymized session behavior to help us improve the site experience.

Email and SMS Communication

If you provide your email address to us, we may send you information related to your training, new course releases, or updates from LBA. You may opt out of email communications at any time by replying "unsubscribe" to any email or by contacting us at info@leakbusinessacademy.com.

We do not send unsolicited SMS messages. If phone contact is required to coordinate a booking, we will only contact you at the number you provide for that purpose.

Data Retention

We retain your contact information for as long as needed to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us at the address below.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@leakbusinessacademy.com or by phone at 954-290-5177.

Cookies

Our website may use cookies to support analytics tools. You can disable cookies through your browser settings. Disabling cookies will not prevent you from using any part of our website.

Children's Privacy

LBA training is intended for working pool service professionals. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this privacy policy can be directed to:

Leak Business Academy / Leak and Subsurface Locators, LLC
West Palm Beach, Florida
Email: info@leakbusinessacademy.com
Phone: 954-290-5177