A professional report is a factual record -- not a sales pitch, not a guess, not a liability. It protects the customer and the technician equally.
Use the Free LBA Report App → Learn the H.U.N.T.E.R. MethodA professional pool leak detection report is a factual record of what was inspected, what tests were performed, what was found, what was not confirmed, and what the next step should be. It should be completed on-site with the homeowner present. It should use evidence-based language -- never guess, never exaggerate, never promise that hidden conditions do not exist. The report separates confirmed findings from suspected findings, areas with no leak observed, and areas that were inaccessible or not tested.
Leak Business Academy provides a free pool leak detection report app at full-leak-report.netlify.app. Use it on-site to build a complete, structured report while the homeowner is present. The app handles the sections, photo references, and formatting so the technician can focus on the findings.
"Complete report while on site -- homeowner present."
A report written the next day from memory is not the same as a report written on the property while the findings are fresh and the homeowner can see what is being documented. At Leak and Subsurface Locators, the field checklist closes with report completion on-site. The homeowner is present. The technician walks through the findings verbally and leaves a written record before collecting payment.
For the technician, the report is protection. It records exactly what was tested, what was found, and what was not tested -- so no one can later claim the technician confirmed something they did not confirm, or missed something that was inaccessible.
Evidence supports the finding. Dye movement observed. Pressure drop confirmed. Visible water loss documented.
Clues present but no direct evidence. Area should be monitored or retested if water loss continues.
Area was tested. No active leak detected during this inspection under the conditions present.
Area could not be safely reached, opened, isolated, or tested. Listed to protect the technician from implied coverage.
Customer name, address, inspection date, technician name, company name, license number where applicable.
Why the customer called -- water loss, wet yard, suspected underground break, pump-on vs. pump-off pattern, prior repair not holding.
What the customer reported: daily loss estimate, duration, autofill status, bucket test results, pump-on vs. pump-off behavior. This shapes the entire inspection.
Pool type, spa, water features, equipment condition, visible equipment leaks, prior repairs, unusual plumbing.
What was included and what was not. This is one of the most legally protective sections of any report.
Visual inspection, dye testing, underwater inspection, hydrophone, acoustic listening, pressure testing, pipe locating. Do not list methods that were not performed.
Line tested, starting PSI, ending PSI, test duration, result (held / dropped), plug locations, limitations.
Shell, skimmer, returns, lights, main drain, tile line, equipment, plumbing lines -- each with its category label.
Referenced by finding. Wide shot, medium shot, close-up. Video for dye movement and gauge readings.
Every area that could not be safely accessed or tested, with the reason. Required -- not optional.
Specific to the evidence. Matched to what was confirmed -- not inferred from suspected findings alone.
The inspection was limited to conditions observed on the date of service. Hidden, buried, blocked, or inaccessible areas were not evaluated.
Record the customer's water loss history. This section of the report shows what information shaped the inspection -- and protects the technician if the scope is later questioned.
Document the pool system, equipment condition, plumbing layout, and prior repairs. The report should reflect that the technician understood the system before testing it.
The scope section shows how the technician narrowed the inspection -- what areas were prioritized and why, based on the water loss pattern.
The test methods section and pressure test log document what was actually performed. These are the most important factual records in the report.
Findings by area -- with photos, dye results, and pressure readings -- expose what the evidence showed. Evidence-based language, not guesses.
Recommendations tied to confirmed findings. Limitations clearly stated. Verification plan noted when applicable. Completed on-site before leaving.
Should the report be completed on-site?
Yes. At Leak and Subsurface Locators, the field checklist requires the report to be completed on-site with the homeowner present before the technician leaves. Memory degrades, and the homeowner should walk away with a written record the same day.
Should a pool leak report include photos?
Yes. Photos and videos show the customer what was found and where. They also protect the technician by documenting the condition at the time of service.
Should the report confirm a leak only when evidence exists?
Yes. A confirmed finding requires evidence -- dye movement, pressure drop, visible water loss. Without evidence, the finding is suspected, not confirmed.
Can the report guarantee no other leaks exist?
No. The report can only describe the conditions observed and tested during the inspection on that date. Hidden, inaccessible, and underground conditions may not be evaluable during a non-invasive inspection.
Jeff David is the founder of Leak Business Academy, LLC and Leak and Subsurface Locators, LLC. He is a licensed pool contractor in Florida and an FSPA Palm Beach board member.
Report writing is taught in Phase 1 of Jeff's technician training program -- it is a foundational skill, not an afterthought. The free LBA report app at full-leak-report.netlify.app gives every technician a structured, professional starting point for every job.
The free LBA report app is available now. No account required. Build a complete, structured pool leak detection report on-site in minutes.
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